Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (31,257)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store credibility and boosting conversions. They value its easy setup, user-friendly interface, and robust features, including photo and video reviews, even in the free version. The paid plan offers additional customization options. Exceptional customer support and seamless Shopify integration, automated review requests, and SEO-friendly features like rich snippets are also highlighted.

October 21, 2025

I have been using the app for many years! Today Brain Helped me with setting up on my collection page to show only a product reviews. Very happy with this result! thanks again Brian !

Pet ID Tags
Australia
Almost 8 years using the app
October 1, 2025

Judge.me has been a very helpful and efficient tool with social proofing my Shopify store for the last 5 years I have used it. Customer service is superb whenever I need assistance. One recent concern I had was addressed by Brian who went above and beyond, very understanding, considerate and compassionate in dealing with my request. Highly recommended!

Cutie Patootie
Canada
Over 5 years using the app
October 20, 2025

What has happened?

I used to be able to speak to a human if I had an issue and it would be solved easily. I've been going around in circles now with an AI chatbot for 40 minutes and no way to speak to an actual human. I'm a paying customer and to be honest, I'm over this and going to move to a new review app. It's honestly ridiculous. Judge.me used to be great, until they moved to a chatbot system.

Flower and Twig Nursery
Australia
Over 4 years using the app
Judge.me replied October 22, 2025

We’re truly sorry for the experience you had and completely understand how frustrating it must have been not being able to reach a human when you needed quick help. Unfortunately, our chat platform experienced a major outage caused by an external AWS incident, which temporarily prevented our agents from seeing new messages.

While the situation was outside of our control, we know that doesn’t make it any less frustrating for you. We’ve since reached out privately to apologize. We’re also reviewing our backup processes to ensure merchants can always reach a human agent, even during rare outages like this.

Thank you for your patience and for giving us the opportunity to make things right.

October 7, 2025

I genuinely appreciate this app.

It's the best value for the money, and support is responsive.

The strategic decision for us was do we want an all-in-one app like Okendo or YOTPO, or do we want to go with best-of-breed apps that focus on one thing. We went with the latter and JudgeMe does its job well.

PRO TIP: when you first sign up, dedicate a day to really set up all the app has to offer — home page widgets, product page widgets, email flows, coupon rewards, and all the integrations with Klaviyo, Shop app, FB shop, Insta Shop, Google Shopping, etc.

Bai-li Essentials
United States
Over 4 years using the app
October 12, 2025

This has been great--it took me awhile to dig into all the things that can be done with it but now that I am there, it makes a huge difference and works well

Kibler's Longrifles
United States
Over 3 years using the app
September 27, 2025

I’ve been using Judge.me on my Shopify store and it’s been such a great addition. The setup was quick and straightforward, and the support team is always responsive and helpful. I love how easy it is to collect and display reviews, it really helps build trust with customers. The free plan is generous, and the customization options make it feel like part of my brand. Highly recommend this app to any merchant looking to add product reviews seamlessly to their store!

Piper&Cloth
United States
Almost 4 years using the app
September 18, 2025

Very high quality app. Service and help is exceptional. The backend is easy to use and finally the reviews seamlessly work on my live website. 100% recommend!!

Starfish Store
Australia
About 4 years using the app
October 14, 2025

The best part about this app so far is not just that it allows you to seamlessly gather reviews and build social legitmacy, but also the support is amazing. Had a few issues for our store, was able to talk to support (can get through to a real person quite easily) and was able to get it all sorted within an hour of reaching out. Highly recommended!

Mini Zali
Australia
Almost 3 years using the app
September 3, 2025

Judge.me has been amazing for collecting and displaying reviews on our store. It’s easy to use, customizable, and helps build trust with our customers. The support team is also very responsive and helpful. Highly recommend!

Purpose Performance Wear
Singapore
Over 5 years using the app
September 23, 2025

Hey, these folks go out of there way to assist you make even the smallest and simplest of changes. Don't be afraid to ask for larger task help too! Excellent customer service and the app is brilliant. Really great value for money

Mecha Express Australia
Australia
Over 3 years using the app