Shopify Marketplace Connect

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.

The app works excellently. Listing items created in Shopify is done on eBay without any major delays.

Thanks to the very quick support from the support team, I learned a lot about the Marketplace Connect app that I would never have known just by reading the description.

Please note an important point that I discovered due to a change in the inventory of an archived item.

By changing the inventory of an archived item, the item activated in Marketplace Connect was automatically transferred to eBay.

The support team's analysis quickly identified the reason for the item being transferred to eBay, and I received important information about using Marketplace Connect.

--> As soon as the inventory is changed, the item is automatically uploaded to eBay if the item is active in the Marketplace Connect item list.

--> When the inventory is changed, the item's status is not checked. This means that even if the item is archived and hidden in the online shop, the item is uploaded to eBay.

--> Here is an excerpt from the email support team:
Marketplace Connect app uses Shopify as the source of truth for your products. The list of products that you see on Marketplace Connect > Listings page are all your products in Shopify regardless of their status (active, draft & archived). There is no way to delete a product within Marketplace Connect. To delete them, you have to delete directly in Shopify.

A product that was previously enabled in Marketplace Connect that became out of stock will become active again in eBay when stock get replenished in Shopify. The way to end the eBay listing is to disable it in Marketplace Connect.

Wir arbeiten bereits seit einiger Zeit mit dieser App. Es wurden für uns Änderungen vorgenommen (unterschiedliche Versandzeiten bei Varianten) Die App funktioniert für uns sehr gut und wir werden auch weiterhin damit arbeiten. Vielen Dank an den Support