Shopify Marketplace Connect

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.

Great concept but fails to deliver.

- Walmart marketplace connection disconnects every few days and I need to manually re-establish the connection for orders to get imported.
- Etsy connection does not work anymore.

@Shopify team, you have the best e-commerce, and we want to work with you. Why don't you make it easier for us? Please, charge a fee if you need to, but get it done!

This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection.
Update....Ian from support said .....
"Thanks for confirming. Work is on the way to get the readiness_state_id implemented.

Our dev team should release it soon. I'll let you know right away when it does."

I heavily relied on the app, and then, out of nowhere, from one day to the other, they discontinued their support for etsy. Just like that, no warning in advance, no notice, just an error message when syncing new listings. After wasting hours of research, I finaly found out, they want "to spend their efforts on other platform".
-> do NOT rely on the app nor the team behind it!

Consistently crap, start to finish. Now Etsy isn't supported? "Etsy has changed so we don't have the ability..." "Anyway talk to a 3rd party app they can still do it." MAKE IT MAKE SENSE!

Every listing, i had to talk to support. I had to reupload every listing, every new agent i had to explain exactly what had previously happened and still couldn't take my word for it, prolonging issues.

I left my emails when live agents were not available over 7 times with issues, I got a response 1 time via email.

Why is it the 1 thing we could get for free from shopify is now closing, pushing us towards 3rd party apps that I'm guess they get a cut of the profits...

Good luck! Shopify Marketplace Connect simply does not work. We have been completely unsuccessful connecting our products with Amazon over 8 months and Walmart over 5 months. Save yourself """MONTHS""" of mind-numbing frustration, and lost sales. Choose another app. SUCKS!!!

The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.

Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare:
Set product/variations to inactive? Still pushed to Amazon.
Set it to only sync price/inventory? Still pushed to Amazon.
Want reliable channel control? Don’t walk away. Run.
0/10. Do not recommend.

The purpose of a PLUG IN is to make life easier.

This plugin does not update Global setting from one place, you have to manually update by Bulk Edit. With 4000+ products not helpful.

When the Google /Shopify Category is mapped in Shopify ( a bit of work in itself) I now learn that their app needs me to manually insert a eBay category ID because "eBay has retired the APIs we were using to support eBay auto categorization. As such, it is now necessary to select a category when listing your products. When it comes to mapping the category, eBay only accepts a category ID for the listings, so I suggest reaching out to eBay to map the approved IDs to your products. " (So I am meant to contact eBay and redo 250 categories for 4400 products, no thanks)

Does NOT make LIFE easy, does not matter the cost if it adds work to my effort rather than reduces it.

I am not sure if these folks are incompetent or just do not care, in either case, I would suggest looking elsewhere. My integration to Walmart and Amazon has been broken for over 7 months and it appears they have no clue how to fix issue. At times I feel I was the tester. Not worth your time if you are trying to build a business. Integration is not that hard, both amazon and walmart charged integration API; however, I know this was communicated to these people and they are just clueless on how to proceed. It is not that hard, if you know what how to do your job. I wonder how I can give a -5 star review.